FAQs

You can contact the airline office or the Customer Relations Unit.

You can email your application to humanresources@cjairport-gy.com or visit the Admin Office of the Cheddi Jagan International Airport.

You are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item, which includes liquids, aerosols, gels, creams, and pastes.

Kindly contact the Customer Relations Unit on +592 261 2281 or +592 600-7022 to file a report 

The airline representatives will provide the necessary assistance if requested.

The food court is located on the second floor, above the Departure’s lounge.

The Departure Tax is included in your ticket. The Departure Tax is 6000 GYD/ 30 USD.

CJIA authorized taxi service is located in the arrivals’ area.

The Airlines’ Office or the Airport’s Duty Office.

It is recommended that travelers arrive at least 3 hours before international departures to allow sufficient time for check-in, security screening, and Immigration.

Yes, Secure Wrap is available at the departure terminal for travelers who want to protect their baggage.

Yes, official airport taxis are available 24/7 just outside the arrivals area. These taxis are licensed, safe, and offer fixed rates to Georgetown and other destinations.

Yes, travelers can relax at the Roraima Executive Lounge in the departure’s terminal, offering refreshments, comfort, and business amenities. For more information or reservations, kindly contact the office on +592 718-0689

Yes, passengers can complete the required online declaration forms up to 30 days before travel, which helps speed up processing on arrival or departure.

Yes, CJIA offers a variety of dining and shopping options. You can visit our Food Court for a selection of snacks, meals, and beverages. For shopping, our duty-free shops provide a wide range of products, from amenities to souvenirs.

If you lose an item at the airport, you should first report it to your airline.

For any further questions, you can contact the Airport’s Customer Service Department at +592 261-2281, +592 600-7022, or +592 699-9074.

Yes, special assistance services are available. Travelers requiring wheelchairs or escort services should inform their airline in advance or upon arrival.

Yes, both short-term and long-term parking facilities are available at the airport.

The cost for short-term parking is G500, while overnight parking is G$1,500 per day.

Passengers are required to complete their online declaration form upon arrival. Ensure all items are declared to avoid delays.