Self Check in Kiosks have improved passenger processing and customer service at CJIA. Travelers can avoid the queues at the Check-in-Counter by using a kiosk to check themselves in.
Airlines welcome these self-service check-in kiosks since airline agents are able to focus on customers who need greater assistance.
The kiosk provides the following benefits:
· Improved customer satisfaction
· Optimizing airport space utilization
· Reduced passenger-handling costs
At the moment, passengers travelling with Caribbean Airlines can use any of the two Kiosks located in the Check-in area.